BLV Care is an official protection service plan provided by us. Similar to a combination of "extended warranty + accidental safeguard". The BLV CARE worry-free protection plan, specially designed for all our products, offers you flexible and convenient replacement or repair services, allowing you to be free from the losses caused by operational accidents such as collision damage, water ingress, and signal interference. An efficient and comprehensive after-sales solution to help you operate without any concerns.
BLV Care Basic
Coverage:
Valid for 1 year. Up to 2 free repair services or 1 free replacement
(including shipping cost but excluding taxes)
Excluding flyaway(lost) guarantee but optional:
An additional cost will be needed according to different product line.
(After using flyaway(lost) guarantee, no further free repair and replacement services will be available)
BLV Care Basic
Coverage:
Valid for 1 year. Up to 2 free repair services or 1 free replacement
(including shipping cost but excluding taxes)
Excluding flyaway(lost) guarantee but optional:
An additional cost will be needed according to different product line.
(After using flyaway(lost) guarantee, no further free repair and replacement services will be available)
Coverage:
Unlimited free repairs
(Within the coverage limit equivalent to the product's value) or
replacements (valid for one year, including shipping costs but excluding taxes)
Additional benefits:
- Factory maintenance service
- Express processing channel
Includes Flyaway (loss) protection. Once the Flyaway protection is used, no further free repairs or replacements will be available.
BLV Care Basic | BLV Care Plus | |
Maintenance | Two times/year | Unlimited / year |
Free Replacement | One time/year | Yes |
Factory Maintenance Service | Yes | Yes |
Flyaway(lost) Protection | Optional | Included |
Extension of Validity | No | No |
Suitable Customer Suggestions
Basic Edition: Suitable for users with low flight frequency and those who prioritize basic guarantees.
Plus Edition: Suitable for users engaged in high-frequency commercial tasks, those with expensive equipment, or for critical scenarios, offering more comprehensive guarantees.
Supplementary Instruction
- The BLV Care must be activated within the specified period after purchasing the device (7 days ).
- The replaced device is an officially certified refurbished or brand-new machine.
- BLV Care offers free repair/replacement and shipping, but does not include taxes incurred during the transportation process.
Description | |
Applicable Targets | Users who have purchased BLV Care Basic or Plus |
Maintenance Reporting Channel | Official customer service, Local Dealer |
Common Application Scenarios | Crashing, submerging, flying away, etc |
Invoice | No invoice required. The system automatically recognizes the SN and BLV Care binding information. |
Cautionary Notice:
· If it is lost or damaged, flight records and remote control data must be provided.
· When replacing the equipment with a new one or a nearly new one, the functions and performance will be the same as those of the new equipment.
· After the replacement, the original equipment serial number will be canceled and the Care warranty record will be automatically updated.
